Question 1

Can I share my achievements on social media?

Accepted Answer

Absolutely yes!! You can directly share on Facebook or take a snapshot of your badge and post to other social media platforms.

Question 2

Can I switch between devices while completing courses?

Accepted Answer

Yes you may switch devices, just login with the same username and password and your progress will be saved.

Question 3

Do I have to feed my pet Hill's to access this website?

Accepted Answer

Of course we think Hill's is the best option to feed your pet, however the content is free to any and all pet parents regardless of what food you feed your pet

Question 4

Do I need to download an app to access the lessons?

Accepted Answer

No, as this is a website, you will not need to download an app.

Question 5

Do I need to have a pet to register on the website?

Accepted Answer

No, we would like to educate as many people as possible on pet care and some lessons are designed to help you prepare for being a pet parent.

Question 6

Do I need to pay?

Accepted Answer

It's FREE!

Question 7

How do I collect badges?

Accepted Answer

Badges are collected by completing lessons and quizzes

Question 8

How long will it take me to complete a lesson?

Accepted Answer

Lessons will take between 5 and 15 minutes

Question 9

How old do I need to be to register on the website?

Accepted Answer

Not sure if this is required

Question 10

I need technical support

Accepted Answer

Please contact our customer care line on 0800 22 87 83

Question 11

Is the website available to pet parents outside South Africa?

Accepted Answer

Yes it is available to pet parents all over however there is a slant towards local environments in some lessons.

Question 12

Is there a time limit in which I need to complete a course?

Accepted Answer

No, all content can be accessed at your own pace in your own time

Question 13

What are lessons?

Accepted Answer

Lessons are the videos, podcasts and printouts that will cover the topic.

Question 14

What are modules?

Accepted Answer

Modules are the subtopics to the theme

Question 15

What are the benefits of joining Pawpedia?

Accepted Answer

First and most important is that you will learn to understand, care for and manage your pet (or future pet) better. This will lead to a closer relationship between you and your pet as you learn more about pets more easily. In the long run, this could save you a lot of trouble, expense and heartache.

Question 16

What are themes?

Accepted Answer

Themes are the overarching topics being covered with various modules and lessons to expand on

Question 17

What devices can I use to access the lessons?

Accepted Answer

All devices that have access to the internet, including PC's, tablets, smart phones and smart TV's

Question 18

What format are the lessons?

Accepted Answer

Lessons are delivered as videos, podcasts or printouts in various styles like lectures, interviews, discussions, detailed or summary printouts

Question 19

What is Pawpedia?

Accepted Answer

Pawpedia is a FREE online learning website for pet parents interested to further their knowledge of responsible pet ownership and care.

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